OUR VISION, OUR MISSION AND OUR TEAM
Our vision is to be a trusted, leading writing office that offers its clients the highest quality services and meets all their expectations.
Our mission is to make students’ lives more beautiful. With us, students find the help they need to write academic texts quickly, easily and effortlessly. Service means seeing the whole business through the eyes of the customer. We understand that the achievement of certain economic goals is only possible through the achievement of the customer’s goals. That’s why we always try to find the best solution for our customers so that they can stay satisfied with our service and use it again.
MEET OUR TEAM!
Our company unites under one roof competent authors and qualified employees who respect their customers and each other. We create a working atmosphere in which tolerance, team spirit, helpfulness and honesty prevail.
We are always on the side of the customer. The customer has an extensive right of our agency to demand the services that he has paid. Namely: a qualitative work that was created according to all his instructions and made on time. Here it should be emphasized that the customer must formulate his instructions explicitly and clearly, so that the author understands them easily and follows them without problems.
We ensure a smooth contact between our authors and customers. Efficient collaboration between clients and authors is key to the successful writing of a scientific paper. To make this possible, we have developed a communication system that gives our customers a way to stay in contact with their caregivers and to control the writing process. Simply log in and chat with your professional easily and quickly!
We love our customers and strive to trust them. As I said, you can convince a person only if you love him. We want many clients to enjoy our services, so we ensure their trust and pleasant memories in advance. Our clients have a way to keep the writing process completely under control by constantly providing the authors with intermediate results of their work and giving them feedback on their work. We have a guarantee system that helps customers be sure that we are not scammers.
We are open and sociable. You need scientific support, but are not sure which service to use? You do not understand how to fill out the order form? You want the author to write an extra chapter for your text? For all your suggestions and questions we are always open! Just contact us by e-mail, chat or phone and our competent support team will help you to solve any problems and get the help you need at any time.
Our authors are our partners for the future. We care not only about our clients, but also about our authors, because without their professionalism the expectations of our clients can not be fulfilled. If the clients are completely satisfied with the care provided by our professionals, if the work has been completed and delivered on time, if no further revision is needed after the revision, and if the authors have confirmed their reliability through the long-term cooperation, they will be ours additionally motivated and rewarded accordingly. The authors receive bonuses for their urgent and particularly complicated assignments that are successfully fulfilled.
Our guarantees at a glance
We strive to meet the needs of our customers. Your satisfaction is as important to us as our profit. Therefore, we only market reliable products and services that benefit our clients. So that our customers always feel safe with the service we provide, we not only offer them high-quality services, but also real guarantees.
Qualitative and plagiarism-free work Every task is carried out by competent and experienced authors who create the work according to the customer’s personal instructions and general scientific standards. Each work is checked for plagiarism with the help of special software. As a result, the customer gets an absolutely unique job. However, it must be emphasized that we are only responsible for the quality of the work, but not for the grade.
Free revision time The number of revision requests is unlimited for our clients. However, you may only inquire about them during the revision period. The revision for work with less than 20 pages covers 14 days and starts on the day of the deadline. For work with more than 20 pages, the revision period covers 30 days.
On-time deliveries After the customer has paid the order, the task begins. The time the author has to complete the work begins only after receipt of the payment and corresponds to the period specified by the customer in the “Urgency” field when completing the order form.
Refund Guarantee If the order is not made or the work is not uploaded, the customer has a chance to get his money back. If the customer believes that the work does not meet his personal instructions or is of too low quality, he may ask for a refund. But he should provide evidence (scanned feedback from the Prof., plagiarism report, etc.), which confirms the lack of quality of the work. Thereafter, the order will be passed to our quality department so that our employees review the work and determine the percentage of inappropriate content or errors.
Secure payment methods We accept different payment methods, but all are proven and straightforward. Customers can choose between PayPal payment, Giropay payment, instant bank transfer, VISA / Mastercard transfer or Neosurf payment.
100% data protection and discretion Personal data of the customer are well protected by us and will never be passed on to third parties. Our clients remain anonymous to our authors, other customers and others. In addition, the customer decides which of his personal data he hands over and which remain anonymous for us.
Best Price Guarantee There are many writing services and online typing agencies today, so the competition in the market is really strong. It’s pretty complicated to attract new customers. Not only the high quality of our services, but also the fair prices we offer help us.